Your Boat Manager offers a range of services to help sort out whatever you need to support the care, use and enjoyment of your boat.
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All services are supported by your appointed YBM Support Agent, an experience professional who will implement whichever of the services you need in order to save you time, effort and costs and to get things done!
All Members have access to these services which are at no subscription charge to our Members.
YBM Support Agent
When you become a YBM Member you are appointed a YBM Support Agent who is both experienced with the care and management of sail and power boats but is also an experienced business person with a keen focus on customer care.
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Your YBM Support Agent will work with you to plan what you need with you then do the legwork to get things done for you.
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At all times, your YBM Support Agent is looking after your interests.
Source & Organise
We source and organise whatever services and products our Members need, as and when they need them, then organise the delivery of the service(s) or product(s). And at no cost to our Members!
Premium Services
In addition to the standard services, we have a range of additional services which will be managed for you by your YBM Support Agent.
Premium Services are based on a simple charging structure of a single, monthly fee, which we will be in a position to propose once we have agreed which services are going to be of help to you. The monthly fee starts from just $200 + GST.
Planning: Meeting
Online (or, if feasible, in person) meeting with your YBM Support Agent to plan what you want to do with your business in the short, medium and long term.
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We will document this plan on YBM Connect.
As the plan is pursued it can be tracked, reviewed and amended and we can collaborate to get to the best outlcome.
Administration: Budget
Track your boat's budget, invoices, expenditure whilst your Support Agent looks after the administration of the finances for your boat.
Maintenance: Checklists
Set up and track checlists for you and your team to follow so the processes and procedures are followed correctly for the safe operation of your boat.
Your Teams: Communications
If you have staff or business network with which you need to communicate, share information with and keep engaged, we will set up a Group on YBM Connect accessible exclusively by you and your team.
Share discussions.
Store pictures.
Post information.
Collaborate.
Stay informed.
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